Delivery Information


At Electric Vault we understand the importance of fast delivery. We work closely with a number of postal services, such as Royal Mail, FedEx and Hermes, to ensure that we offer fast, efficient and cost effective deliveries. 

We offer free delivery within the UK for orders of £50 or over and aim to have your items with you within 2 to 3 working days.  Please allow one additional day for deliveries to the Scottish Highlands, Northern Ireland and offshore islands.

Deliveries to countries outside of the United Kingdom are not normally available through the Electric Vault website, however we are able to provide quotations for International orders; please contact us at [email protected].


Delivery Services Available


Free Standard Delivery      

2 to 3 Working Days       

On orders over £50 Inc. VAT

Standard Delivery

2 to 3 Working Day

£5.99

Express Delivery

Next Working Day

£8.99


Order Dispatch


Items ordered before 12 noon GMT Monday to Friday are dispatched on the same day. Orders placed at the weekend are dispatched on the following Monday.  Excluding UK Bank Holidays.  An email will be sent to your registered email address when your item is dispatched.

We aim to show the correct stock on our website, however on the rare occasion that the item you ordered is out of stock, we are normally able to source the required products next day direct from the supplier. If there is a delay with your order, we will make sure that you are kept updated.


Delivery Issues


We try our best to ensure that all items are packaged as securely as possible to prevent damage during shipping, however if your item does arrive damaged please contact us immediately so we can raise the issue with the Courier and organise for a replacement to be sent.

The majority of our orders are sent using a fully tracked service, so if your order does not arrive on time please contact us at [email protected] so we can track the parcel.